If you encounter a problem with the mouse or keyboard input not responding after successfully connecting to your Sandbox instance please do the following:
- Close any open connection in NoMachine to your Sandbox
- Click "Connect" to the Sandbox instance you want to connect to
- During the launch of your Sandbox instance, follow the prompts until you see the message "Display Resolution," and make that selection.
- Un-check the option "Change the Server resolution to match the client when I connect" and the instance will allow proper input function.