Credentials to access the Lab Broker (Immersion) Virtual Machines
User ID: admin
First time accessing FCH Virtual Lab Environment
You can access the Virtual Lab environment, and the student Workspace, by navigating to this portal, https://labs.floridacyberhub.org. The FCH Virtual Lab environment is accessible using any major browser such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, or Safari. Your lab environment and applications have already been configured based on the course(s) you are currently enrolled in.
Once in the portal, you will see three icons: HOME, APPS, and DESKTOPS views. If you are enrolled in a class that does not use DESKTOPS, you will only see the HOME and APPS icons. Upon accessing your Virtual Lab environment, you will be presented with your HOME view by default. In this view, you will be presented with groups of applications made available to you based on your course, lab work, and other production needs. These groups of applications (i.e. Course Labs, Open Office, and Productivity) will be presented in a carousel, as depicted below.
The DESKTOPS view will provide you access to a full virtual desktop. Some classes will require access to a full virtual desktop to complete the course exercises. Upon clicking the DESKTOPS icon to access this view, you will be presented the Virtual Desktops available to you based on your course(s).
To open a Virtual Desktop, you just need to click the intended Virtual Desktop. This will open in another tab within your browser to access the Virtual Desktop as shown below.
In the portal, you will also be able to access the ‘APPS’ view. This view will show you all the applications that you have access to for your course(s), lab work, and other production needs. You are able to open these applications from this view by simply clicking on their icons. The application will open a new tab within your browser where it will be ready for use.
From this view, you can also bookmark an APP to be accessible from your HOME view by marking it as ‘Favorite’. This is done by selecting the star on the top left corner of the application box. If the star turns yellow, it will be found in the ‘Favorites’ tab.
The FCH Lab Broker
What is the FCH Lab Broker?
Located in the Virtual Lab environment (your Workspace), the FCH Lab Broker is an application that allows you to access the lab virtual machines (VMs) needed for your course(s).
Opening the Lab Broker
Under the APPS view of the portal, you will see the icon for Lab Broker. You may open this application by clicking on the icon, and it will open in a new tab in your browser. Once the application is open, it will display your course(s) name(s) and provide you access to the lab resources for your course(s).
Using the Lab Broker to Access the Lab VMs
Once you open the Lab Broker, you will see a new window open. Each of your courses that contain labs will be listed.
If you are accessing the lab for the first time, after expanding the list of nodes available for your course, you’ll notice that the 'Connect' and 'Start' button is grayed out, and only the 'Allocate Lab' button is clickable. Click on 'Allocate Lab' to activate the nodes. Then click 'Start Nodes' to start the virtual machines.
Within each course block (e.g., Proving Grounds), you will see the various machines needed for your labs. Follow your lab instructions regarding which machines to access for each lab assignment. To connect to an individual lab machine, simply click the ‘Connect’ icon.
Destroying Lab Resources
Clicking the ‘Destroy’ button allows you to DELETE the existing nodes within that course and the option to reallocate BRAND NEW machines. ALL DATA ON THE EXISTING NODES WILL BE LOST!!! Make sure you backup anything you need BEFORE you destroy your lab.
Immersion (Lab Broker) Features
If you’re accessing the lab for the first time, you will need to request that lab machines be set aside for your use. Clicking this button provides those resources to you.
Clicking this button starts allocated lab machines.
Using this option will destroy your currently allocated lab resources.
Once your machines are available and running, the connect option will become available. Clicking this will link you to the new lab machine. **
Use this button to start an individual lab machine. Once the machine is started and running, the connect option will become available.
The icon next to the IP address lets you copy the IP address and paste it in applications or tools used to connect to that node.
Note: The first time you attempt to connect to a Windows machine and a Linux machine, you will receive a pop-up notification (External Protocol Request) that will ask you to approve the Lab Broker to open your lab machines. For convenience, it is recommended that you select ‘Remember my choice for all links of this type’. Next, click ‘Launch Application’ to proceed to the lab environment.
Obtaining Lab Assistance for FCH Labs
Primary support for labs is available from a team of trained professionals. Support Engineers (SEs) will help with technical issues associated with the environment or with the virtual machine(s) created so you can perform your lab exercises.
Note: SEs are not instructors or teaching assistants. Therefore, course or project content-related issues, which require subject matter expertise, should be directed to the instructor.
You can visit https://help.floridacyberhub.org to access support videos, documents, and our helpdesk.
To obtain lab assistance, email firstname.lastname@example.org with the following information in the body of your email.
● Your Full Name
● Student ID
● Your User ID
● Preferred E-mail
● Your Course & Section Number
● Detailed description of the issue
● Machine Type (PC, tablet, mobile device)
● OS Type and Version
● Browser Type and Version
*** Provide any available information related to the issue that you are experiencing and attach screenshots, if applicable.
Once you send an e-mail, a ticket is created based on the information you provided. The next available Support Engineers (SE) will contact you to provide help within a 24-hour period. If needed, a video conference, screen sharing session, or phone call may be scheduled by the SE.